Privacy Policy

CHINATEA (“we” or “us”) operates the website https://chinatea.net/. We are committed to protecting the privacy of visitors to the Site. We established the following privacy policy to explain how, when, and why we gather information about our customers and what we do with it. It applies to all information collected through the Services and is part of the Site Terms and Conditions.

This privacy policy is exclusively for the Site and Services, and does not extend to other websites or online services that we link to. By using the Site or Services, you agree to this privacy policy. If you do not agree with this Privacy Policy, please do not use the Site or Services. 

Automatically Collected Information

We automatically get info about how you use the Site, like your IP address, pages viewed, browser/device details, how long/often you visit or use the Site and combined info that does not identify any individual ("Aggregate Information"). We may utilize tools to see how you navigate the Site and Services, such as how you move your mouse or type (without seeing the actual text), to improve the Site and Services, find and fix issues. Info obtained from the website may be combined with info from other online/offline sources.

What Do We Collect

To facilitate the delivery of tea products, we gather personal details such as name, email address, mailing address, phone number, and zip code from you. It is important to note that we do not capture or retain any payment details – such as credit card numbers – during the purchase transaction. This sensitive information is transmitted in an encrypted format directly to your financial institution, not to us.

Generally, you can browse our website anonymously, without the requirement to provide any personal information. Personal information is only necessary when making a purchase or registering on our site.

Why Do We Collect 

  • Personalized Shopping Experience

We utilize Personal Information to enhance your shopping experience, provide tailored information and services, fulfill orders, offer customer support, and track email invitations, among other support activities to improve your use of the Site and our Services.

  • Advertising and Analytics

We use information we collect to help us determine relevant advertising content and media to display. Additionally, we leverage the collected information to construct tailored and similar audiences for our online advertising campaigns. We leverage the collected information to construct tailored and similar audiences for our online advertising campaigns.

We analyze the information we collect to better understand how users access and use our Sites and Services, both on an aggregated and individualized basis. For example, we assess the usage of features within our Services to guide updates or introductions of new features. Moreover, user feedback informs the refinement of our Services and the development of new offerings. Surveys and questionnaires may be employed to assess customer satisfaction, user engagement, and for market research purposes. 

  • Business and Legal Purpose

We use the information we collect to comply with legal obligations and act in accordance with legal authorizations, as part of our general business operations, and for other business administration purposes. We will also use your information where we deem it necessary to investigate, prevent, or take action concerning unlawful activities, suspected fraud, potential threats to the safety of individuals or property, or violations of this Policy, any agreement with us, and any relevant terms and conditions.

Security

We are dedicated to ensuring the security of your information. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic and managerial protocols to protect and secure the data collected online.

Cookies

  • What Is Cookie For

A cookie, in the context of web technology, refers to a small data file that is placed on the user's device with their consent. These files are used to analyze web traffic or provide personalized experiences when visiting specific websites. Cookies enable web applications to tailor their functions according to individual preferences and behaviors be gathering and storing information.

We utilize traffic log cookies to identify the pages that are being accessed. This data allows us to analyze web page traffic and enhance our website to better fulfill customer needs. The information obtained from these cookies is utilized for statistical analysis and is subsequently removed from the system. Overall, cookies play a crucial role in improving our website by enabling us to monitor which pages are useful to users and which are not.

  • Safety

It's important to note that cookies do not grant access to personal information beyond what users choose to share. Users have the option to accept or decline cookies, with the ability to modify browser settings accordingly. However, choosing to decline cookies may limit the full functionality of the website.

Change of Control

Please be aware that we reserve the right to transfer your Personal Information and other information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale, financing, or other change in control. In such a circumstance, the Transferee would be obliged to adhere to the terms of this Privacy Policy. As part of the change of control process, we may share certain of your Personal Information with lenders, auditors, and advisors, including attorneys and consultants.

Amendments

We may update this policy from time to time by publishing a new version on our website. Users are advised to check this page occasionally to ensure their continued satisfaction with any changes made to this policy.